Support Assistant
Help with the app itself — accounts, plans, features and personal reading requests. This is not a spiritual reading; for that, visit Ask Spiritually.
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Rate & SuggestAnswers come from the app's maintained help notes — pricing, refunds and delivery times are never guessed.
Help topics
Signing in and account access
Sign in from the Sign in link in the menu, or the /auth page. The app supports email sign-in and Google sign-in. If a sign-in link or password reset email does not arrive, ask the user to check spam and confirm the address is the one used to create the account. Sessions are stored in the browser. Signing out on one device does not sign out other devices. Account deletion or an email change is not self-serve yet — those go to a support ticket for Anita.
Privacy and what is stored
Everything a user records — birth details, journal entries, dreams, tarot readings, numerology people, number sightings — is private to their own account and protected by row-level security in the database. Journal dictation uses the browser's own speech recognition and no audio recording is stored. The Privacy & Data page (/privacy) explains this in the app.
Plans and pricing
There are two plans: Free preview ($0) and Premium ($9.99 per month or $79.99 per year). Free includes the spiritual profile, calculated natal placements (chart facts), core numerology numbers, a daily tarot draw, and recording dreams and journal entries, with interpretations limited to a short preview. Premium unlocks the full natal chart interpretation, current transits, Ask Spiritually, full compatibility synastry, tarot and dream interpretation, full numerology cycles and the My Patterns dashboard. Plans & Pricing lives at /pricing. IMPORTANT: online payment is NOT connected yet, so no card is charged and no subscription can actually be purchased in-app today. Do not promise a launch date. Do not state any refund, trial or cancellation policy — none has been published. Personal Readings with Anita are separate individual human services, priced one-off (Full Spiritual Blueprint $79, Personal Birth Chart Reading $39, Palm / Hand Reading $29, Personal Tarot Reading $25) and never included in Premium.
Entering birth information
Birth details are entered on My Birth Chart (/chart) and can be edited there at any time; saving re-calculates the chart and regenerates the interpretation. The location fields are separate: Birth City, Birth State / Province / Region, and Birth Country. Filling all three gives the most accurate location match. Birth time has three settings: Exact, Estimated and Unknown. Exact time supports the Ascendant, Midheaven and house placements. Estimated time still calculates them but the app labels those time-sensitive results as estimated. Unknown time omits houses and angles entirely rather than guessing; signs and aspects between planets are still calculated. A timezone override is available if the automatically detected timezone is wrong for a historical date.
My Birth Chart
The chart is calculated locally from an ephemeris (tropical zodiac, Placidus houses) — no external astrology subscription is required. The page shows the calculated facts (planet, sign, degree, house, aspects) separately from the AI spiritual interpretation, so the user can always see what the interpretation is based on. If the chart will not calculate, the usual cause is a missing or unrecognised birth city/country or a missing birth date. Re-check the location fields and save again.
Current Transits
Current Transits (/transits) compares the sky right now against the saved natal chart and groups the active contacts into life areas such as love, career and money. It requires a saved birth chart first.
Love & Compatibility
Love & Compatibility (/compatibility) calculates real synastry between the user's chart and another person added with their name and birth details (city, state/region, country, and exact/estimated/unknown birth time). The top of the reading answers 'Are we a good match?' from the calculated aspects, then breaks down emotional compatibility, communication, attraction, long-term themes and the major aspects with their orbs. It requires the user's own birth chart to be saved first.
Tarot
Tarot (/tarot) draws unique random cards from the full 78-card deck, with optional reversals, for a one-card draw or a larger spread. A question can be added so each card is read against it. Readings are saved privately with the cards, orientations, question and interpretation.
Dreams & Symbols
Dreams & Symbols (/dreams) saves a dream and interprets it symbolically: main theme, important symbols, people and archetypes, numbers and colours, animals and the overall message. Motifs detected in the dream text (water, teeth, pregnancy, snakes and others) also show traditional meanings and how context changes them, alongside a searchable Dream Symbol Guide.
Numerology
Numerology (/numerology) uses the saved full birth name and birth date to calculate Life Path, Birthday Number, the Geometric Number (the full-name signature), Soul Urge and Personality, showing the letter values and the math. Another person can be added for numerology compatibility, and repeating number sightings (111, 222 and so on) can be saved with date, context and notes.
Spiritual Journal
Spiritual Journal (/journal) stores private entries with tags, symbols and mood. A microphone button beside the text box dictates an entry using the browser's built-in speech recognition; the transcript is inserted as editable text and no audio is saved. Dictation needs a supported browser (Chrome, Edge or Safari) and microphone permission; the button explains when the browser does not support it.
My Patterns
My Patterns (/patterns) collects what keeps returning across journal entries, dreams, tarot and saved number sightings — recurring symbols, numbers and themes.
Ask Spiritually
Ask Spiritually (/ask) is the spiritual assistant. It is grounded in the user's own calculated chart facts when a chart is saved. This is where spiritual questions and readings belong — the Support Assistant does not give readings.
Personal Readings with Anita
Personal Readings with Anita (/readings) are human services written personally by Anita: Full Spiritual Blueprint, Personal Birth Chart Reading, Palm / Hand Reading and Personal Tarot Reading. Prices (USD): Full Spiritual Blueprint $79, Personal Birth Chart Reading $39, Palm / Hand Reading $29, Personal Tarot Reading $25. These are one-off individual readings, entirely separate from the Premium membership and never included in it. Payment is not taken in the app — Anita confirms payment arrangements with the customer inside the request thread. Never promise a turnaround time or delivery date; none has been published. Each is requested through its own form, which captures the contact email, the service-specific details (birth information, hand photographs, or the tarot question) and the user's message. Request statuses are New, Awaiting Information, Accepted, In Progress, Completed and Declined. Every request has a private message thread between the customer and Anita; the customer replies inside their request under 'Your requests'. Delivery: each reading is prepared by hand and delivered as a written PDF. When Anita completes it she attaches the PDF to the request, where the customer downloads it from the same page, and she sends it by email manually. The app does not send reading emails automatically, so never say an email will arrive automatically or at a set time.
General troubleshooting
If an AI interpretation fails, the app shows an error with a Try again button — the most common causes are a temporary rate limit or a network drop, and retrying usually works. If a page looks stale after an update, a hard refresh usually clears it. If a feature says it needs a birth chart, save birth details on /chart first. If something is still broken after retrying, escalate it to a support ticket rather than guessing at a cause.
Looking for insight rather than help with the app? Ask Spiritually or request a reading with Anita.